The Importance of Process Improvement in Any Business
Efficiency and quality are only two of the many benefits of building better business processes.
Up to date, well written Business processes help keep your company on task, prevent errors, increase the efficiency and speed with which your staff can accomplish their work.
Implementing (and improving) processes provides not only consistency, which then allows you to offer higher-quality products, services, and customer service but also improves staff engagement.
When your staff members understand how to perform tasks, they accomplish them faster and make fewer mistakes, thus making you an employer of choice.
According to Gallup’s meta-analysis , the business or work units that scored the highest on employee engagement showed 21 percent higher levels of profitability than units in the lowest quartile. Companies with highly engaged workforce also scored 17 percent higher on productivity.
Successful organisations focus on employee engagement by ensuring all employees have the best knowledge and tools available to perform their jobs as well as possible.
Clearly written, valid processes provide employees with knowledge and tools!
Kerry can help you with her expertise as a Business Process Management Consultant, with the additional services to help compliance to procedures including:
- Educate staff on document maintenance/control
- Provide training program(s) Online or face to face to orientate new staff
- Develop tools which engage staff and collect feedback
Other advantages of implementing business processes include:
- Reducing costs
- Working toward long-term goals
- Identifying opportunities for improvement
Stop putting out fires and build better Business Processes!
Let’s discuss further.. Contact Us now!